*** This role requires an Active Secret Clearance ***
ValidaTek is seeking a highly qualified Scrum Master/Project Manager to support the Department of State, Bureau of Consular Affairs Queue Management (CAQM) lobby line management and customer experience program. The CAQM program provides software, hardware and capabilities that improve the customer waiting and service fulfillment experience at the bureau’s domestic Passport Agencies and Overseas Posts. These locations provide Passport, Visa and Overseas Citizen services for U.S. citizens and foreign nationals.
The Scrum Master/Project Manager will play a critical role in ensuring the successful delivery of projects by combining agile methodologies with traditional project management practices. This role requires a deep understanding of Scrum principles and a proven track record in project management. The ideal candidate will facilitate agile ceremonies, manage project timelines, and ensure effective communication among stakeholders to achieve project goals.
1 - Scrum Master Responsibilities:
2 - Project Management Responsibilities:
Preferred Qualifications:
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