ValidaTek, Inc

Primary Technical Control Facility Lead

Location US-VA-McLean
ID 2024-03-2164
Category
Information Technology
Position Type
Full-Time
Location Detail
On-Site

Company Overview

At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com

Summary

ValidaTek is searching for a Primary Technical Control Facility Lead to manage the day-to-day operational status of a cryptographic technical control facility supporting a large DoD IT infrastructure program providing a common view for all enterprise-wide users.

Responsibilities

In this role, this Lead will:

 

  • Ensure all systems and equipment are maintained at an optimal operational status 24x7.
  • Develop and implement plans to maintain and enhance operational capabilities. Focus will be on process improvement and ensuring facility capabilities meet or exceed industry best practices and operational standards.
  • Conduct regular facility assessments to ensure compliance with DISA 310-175-9 as well as other related regulations.
  • Manage the Tier 2 Tech Control Help Desk function, ensuring timely support for incidents, service requires and problem resolution.
  • Function as the point of contact and subject matter expert with customer leadership and stakeholders.
  • Provide leadership and mentorship to the Tech Control team, driving performance as well as meeting and exceeding customer service level agreements.

Qualifications

To be considered for this position, candidates must have:

 

  • 5+ years of experience managing and operating cryptographic facilities.
  • Demonstrated knowledge in maintaining the operational status of a Tech Control facility.
  • Knowledge of Tech Control equipment including switches, encryption devises, network operation consoles, and circuits.
  • Knowledge operating and maintaining Tier 2 Tech Control helpdesk functions and DISAC 310-175-9.
  • Knowledge of industry standards and best practices related to information management operations and ITSM best practices.
  • Knowledge in handling and managing incidents and service requests for changes, problems, configuration, and requisitions for equipment and services.
  • Proven ability to manage and lead teams to optimal performance.
  • Proven ability to provide technical direction and supervision in coordinating, restoring, and reporting functions necessary for effective maintenance of transmission paths and facilities.
  • Strong written and oral communications and the demonstrated ability to influence leadership and stakeholders.
  • All candidates must have an active TS/SCI clearance.
  • All candidates must have a bachelor’s degree in a related field.

EEO Statement

ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.

Applicants who are selected for employment will be required to verify authorization to work in the United States.

Offers of employment will be contingent upon passing a post-offer background check.

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