ValidaTek, Inc

Senior Program Manager - IT Services

Location US-GA-Brunswick
ID 2024-03-2136
Information Technology
Position Type
Location Detail

Company Overview

At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation.


Provides senior level program management support to ensure the successful execution of program implementation, service requests, and contract performance carried out in accordance with federal law enforcement mission critical specified objectives. Manages programs of varying technical complexities and sizes while providing an outstanding customer experience. Manages teams of 60 - 80 FTEs through Project Initiation, Planning, Execution, Monitoring/Control, and Closure. Ensures that the program plan, scope, work breakdown structure, schedule, risk, budget, and deliverables are in alignment with the program goals and objectives as defined by the statement of work. Provides customer centric leadership through the coordination, communication, and complete accountability for this enterprise-wide IT services support contract. Facilitates the efforts of team members to achieve their project plans and potential in a dynamically diverse technical environment to ensure the success of critical priorities.


Lead, manage, and guide the effective execution and management of intricate federal IT projects. Provide support to federal customers, IT governance boards, change control boards, and partner organizations, assign resources to programs ensuring staffing requirements are met, establishes program objectives, and monitors progress to achieve effective Service Level Agreements (SLAs) to include response/resolution times, and performance metrics. Manage program budget to reach customer objectives, revenue, cost, and profit targets. Manage and communicate ongoing changes in tasks, goals, or performance to government customers and corporate leadership. Participate in client meetings, contract finalization, and development of requirements and specifications. Prioritize, track, and manage a portfolio of IT projects ensuring deadlines are met. Monitor progress and adjust schedules and resources to meet key goals. As the primary liaison with program sponsors, customers, and other stakeholders, identify and minimize risks and issues; escalate and mitigate to customer and corporate satisfaction. Establish and maintain a repository of projects, project management life cycles, and systems development life cycle artifacts, policies, processes, requirements, and test results. Actively engage in the advancement of IT service management practices to effectively administer an enterprise-wide IT Services portfolio and facilitate enhancements in methodologies and processes to address areas identified for performance improvement. Act as the core hub for the document control of project information, setting up and managing repositories of project management life cycles, systems development life cycle artifacts, policies, processes, requirements, and test results. Ensure all products and services adhere to cutting-edge information security standards compliant with CISA, FISMA, NIST, FIPS and EO requirements. Perform comprehensive life cycle cost studies, engage in budget formulation, oversee acquisition management, and execute optimized performance management for system, network, and/or application development, operations, and maintenance. This is not intended to be an all-inclusive list of job duties and responsibilities. Responsibilities and activities may change or be assigned at any time with or without notice.


  • Must have a bachelor’s degree in business management, engineering, computer science or equivalent work experience.


  • Significant experience 10+ years of technical program management in a federal government contracting environment showing proven track record of successfully managing complex IT projects from initiation to completion, including budgeting, scheduling, and stakeholder management.


  •  Familiarity with supporting the DHS mission or similar agencies. (Preferred)


  •  Experience leading highly technical teams that range from 60 – 80 FTEs in size with adaptability and resilience.


  •  Strong project management skills with a PMP certification - preferred.


  •  Outstanding written and oral communication skills and a proven ability to influence decision making while providing white glove customer service.


  •  Strong people management skills and ability to mentor and manage staff for optimal results.


  •  Must be willing to work on site in customer facilities in Brunswick, GA


  •  Must be willing and able to submit to and pass a DHS law enforcement background check.

EEO Statement

ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.

Applicants who are selected for employment will be required to verify authorization to work in the United States.

Offers of employment will be contingent upon passing a post-offer background check.


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