ValidaTek, Inc

Quality Control Analyst

Location US-MD-Fort Meade
ID 2024-01-2110
Category
Information Technology
Position Type
Full-Time
Location Detail
Hybrid

Company Overview

At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com

Summary

ValidaTek is seeking a Quality Control Analyst to support an exciting new DoD Program at Fort Meade, MD. This is a unique program to design, engineer, and deliver a modernized infrastructure to replace the current operational infrastructure that has reached end-of-life. This program will provide all engineering and related support necessary to develop a SIP (Session Initiated Protocol)-based policy engine routing solution that can ensure continuity of operations in the event of a single policy engine and/or SBC failure. Support for this effort is largely remote with occasional on-site support at Fort Meade, MD.

 

The ideal candidate develops, designs and implements process quality and improvement programs and initiatives. Collaborates with quality, business process owners, and other functional areas on strategic planning for process quality improvements. Evaluates results of process analysis, audits, and plan implementation to determine organizational efficiency. Analyzes and resolves process quality issues and needs as they relate to the organization's process performance and adherence to quality requirements. 

Responsibilities

  • Collects and maintains performance metrics and analyzes data to develop solutions for processes improvements.
  • Ensures the creation and maintenance of updated documentation of business processes and policies.
  • Prepares and provides performance-related presentations.
  • Plans and estimates complex and sophisticated development initiatives to improve performance and productivity.
  • Researches industry trends for application of process improvement techniques and best practices and initiates the development of a plan to execute proper techniques.
  • Implements new and innovative processes, evaluates existing processes, and recommends optimal solutions and improvements.
  • Uses complex quantitative analysis methodology to perform data, cost benefit, and/or process measurement analysis.
  • Works collaboratively with business process owners and managers on creating and executing strategic initiatives.
  • This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Qualifications

  • Active DoD Secret clearance
  • Minimum bachelor’s degree and five years related experience, or a combination of equivalent experience and training.
  • Experience with requirements management tools, such as JIRA
  • Experience with distilling complex business processes into clear and actionable user stories with thorough acceptance criteria
  • Ability to gather requirements, analyze data and conduct in-depth analysis of business workflows to identify areas of improvement and determine solutions for issues
  • Ability to facilitate current-state mapping sessions and conduct user or stakeholder interviews

 

EEO Statement

ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.

Applicants who are selected for employment will be required to verify authorization to work in the United States.

Offers of employment will be contingent upon passing a post-offer background check.

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